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HPE OpsRamp Software

Agentic AIOps observability that unifies every signal, and now every AI agent, across multi-vendor IT

Overview

HPE OpsRamp is a SaaS AIOps and observability platform that unifies monitoring across on-prem infrastructure, multi-cloud, and multi-vendor estates in one control plane. It is built for IT operations, SRE, and NOC teams at enterprises, healthcare systems, universities, and federal agencies who are drowning in duplicate alerts from a dozen disconnected monitoring tools and need one place to see what is actually breaking.

The platform ingests metrics, logs, events, and traces through native OpenTelemetry intake and eBPF-based auto-instrumentation, then builds dynamic service maps that tie infrastructure health to the business services it supports. AI and generative AI correlate related events, HPE states this can cut alert noise by up to 90% and cut mean time to detect and resolve by up to 50%, while intelligent automation handles routine remediation, patching, and recurring fixes without a human in the loop for every ticket.

At HPE Discover in June 2026, HPE extended OpsRamp's Operations Copilot inside GreenLake Intelligence to observe AI agents and large language models directly, tracking token-based consumption and operational cost across multi-vendor AI factories as agentic workloads move into production. IDC named HPE OpsRamp a Major Player in the IDC MarketScape: Worldwide Observability Platforms 2025 Vendor Assessment, citing its zero-touch onboarding, broad integration catalog of 3,000+ sources, and SaaS scale that processes billions of metric samples daily. OpsRamp is part of HPE CloudOps Software alongside Morpheus and Zerto, and is available through GreenLake subscription, bundled inside GreenLake Flex Solutions and Complete Care, or via GPC direct, SAP, FAR-based purchase orders, and GSA eBuy for TAA-compliant federal procurement.

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HPE OpsRamp Software

A closer look

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Why HPE OpsRamp Software

As estates sprawl across clouds, vendors, and now autonomous AI agents, monitoring tools multiply and alerts drown the teams meant to act on them. OpsRamp consolidates that visibility, applies AI to surface what matters and automate the rest, and as of June 2026 extends that same discipline to the token consumption and cost of the AI agents now running in production. That turns reactive firefighting into governed, proactive operations without adding headcount, and it is why IDC named the platform a Major Player in its 2025 observability assessment.

Agentic AIOps for the AI factory

Operations Copilot inside GreenLake Intelligence now observes AI agents and LLMs directly, tracking token-based consumption and operational cost across multi-vendor AI factories, announced at HPE Discover in June 2026.

IDC MarketScape Major Player 2025

Named a Major Player in the IDC MarketScape: Worldwide Observability Platforms 2025 Vendor Assessment, cited for zero-touch onboarding, YAML-driven configuration, and integration breadth.

Full-stack hybrid observability

Native OpenTelemetry intake and eBPF-based auto-instrumentation unify metrics, logs, events, and traces across on-prem and multi-cloud, with dynamic service maps that expose dependencies and business impact.

AI-powered event intelligence

AI and GenAI correlate events to cut alert noise by up to 90% and highlight the issues actually impacting services, instead of flooding on-call teams with duplicates.

Intelligent automation

Automate routine remediation, patch workflows, and recurring fixes to cut manual tasks and reduce MTTD/MTTR by up to 50%.

Bring your own LLM

Connect OpsRamp's AI assistant to an enterprise-managed model through Google Vertex AI, AWS Bedrock, Azure Foundry, or OpenAI, for organizations that cannot default to a vendor-supplied model.

Network performance monitoring

Real-time topology mapping and NetFlow/sFlow/IPFIX flow analysis extend AIOps into the network layer across multi-vendor switching, routing, and security gear.

What it does

Native OpenTelemetry and eBPF intake

Ingests metrics, logs, and traces through native OpenTelemetry collectors and eBPF-based auto-instrumentation, so teams get distributed tracing and dynamic service discovery without hand-instrumenting every application.

AI infrastructure and GPU observability

Extends full-stack telemetry down to AI infrastructure, including GPU utilization and health, so AI factory operators see workload-to-hardware correlation alongside traditional compute, storage, and network signals.

Agent and LLM cost observability

Operations Copilot inside GreenLake Intelligence tracks AI agent and LLM utilization and governs token-based consumption, giving operators a cost and performance view across agents and multi-vendor AI factories.

Bring-your-own-LLM for OpsPilot

Connect OpsRamp's AI assistant to your own enterprise-managed model through Google Vertex AI, AWS Bedrock, Azure Foundry, or OpenAI, with Standard and Advanced routing tiers that balance cost against analytical depth.

Network performance monitoring

Real-time L2/L3 topology mapping plus NetFlow v5/v9, sFlow, and IPFIX flow analysis give network teams manager-of-managers visibility across Cisco, Arista, Juniper, Palo Alto Networks, and HPE gear from one console.

Disconnected and sovereign cloud observability

Full-stack observability extends to air-gapped, disconnected, and sovereign cloud environments, a requirement HPE added specifically for regulated and classified estates.

Business service mapping

Automated mapping of business services to underlying infrastructure lets the AI prioritize issues by estimated business impact instead of raw alert volume.

3,000+ integration catalog

Zero-touch onboarding and YAML-driven configuration connect ServiceNow, Jira, Prometheus, Kubernetes, Ansible, Zerto, and public cloud APIs, cited by IDC as a key differentiator against narrower point tools.

The HPE OpsRamp Software lineup

Hybrid Observability and Monitoring

Full-stack observability with native OpenTelemetry intake, eBPF-based auto-instrumentation, dynamic discovery, and service mapping across on-prem and multi-cloud.

Observability module

AI-Powered Event Intelligence

AI-driven event correlation and centralized incident management to cut noise and speed resolution across metrics, events, logs, and traces.

AIOps event intelligence

Intelligent Automation

Automated remediation, patch workflows, and recurring fixes to reclaim hours of routine operational work.

Automation module

Operations Copilot (OpsPilot)

GenAI assistant for natural-language queries, on-the-fly dashboards, and root-cause guidance, now extended to observe AI agent and LLM token consumption.

GenAI operations assistant

Network Performance Monitoring

Real-time L2/L3 topology mapping with NetFlow v5/v9, sFlow, and IPFIX support across multi-vendor networking gear.

Network observability module

At a glance

Type
SaaS AIOps and hybrid cloud observability platform
Scope
On-prem, multi-cloud, multi-vendor infrastructure and AI factories
Alert noise reduction
Up to 90% (HPE)
MTTD / MTTR reduction
Up to 50% (HPE)
Integration catalog
3,000+ sources across on-prem, cloud, and third-party tools
Telemetry intake
Native OpenTelemetry, eBPF-based auto-instrumentation
AI agent/LLM observability
Token consumption and cost tracking across multi-vendor AI factories (added June 2026)
Analyst recognition
IDC MarketScape Major Player, Worldwide Observability Platforms 2025
Part of
HPE CloudOps Software, alongside Morpheus and Zerto

Up to 90% reduction in alert noise

AI-powered event intelligence(vendor-published figure)

3,000+ integrations

Integration catalog breadth(vendor-published figure)

IDC MarketScape Major Player, Worldwide Observability Platforms 2025

Independent analyst recognition(vendor-published figure)

How to buy HPE OpsRamp Software

HPE OpsRamp is sold as a GreenLake software subscription, tiered by monitored resource volume and module mix, and it ships bundled inside several GreenLake and Complete Care offers rather than only as a standalone SKU.

GreenLake subscription (SaaS)

OpsRamp is consumed as a cloud subscription under HPE GreenLake, licensed by resources monitored and the modules enabled (observability, event intelligence, automation, Operations Copilot). No on-prem software to patch.

Bundled with GreenLake Flex Solutions

HPE GreenLake Flex Solutions and HPE Complete Care Services include OpsRamp discovery and observability as part of the package, so many customers get baseline OpsRamp coverage the moment they stand up GreenLake infrastructure.

Included in HPE Private Cloud AI

OpsRamp ships as the observability layer inside HPE Private Cloud AI, giving GPU, agent, and workload visibility across the AI factory stack out of the box.

TAA-compliant federal and public-sector procurement

Available via GPC direct, SAP, FAR-based purchase orders, and GSA eBuy for TAA-compliant acquisition, and payable by Government Purchase Card for smaller task orders. Uniqcli, as an authorized HPE partner, builds the quote and routes it through the right vehicle.

Refresh and consolidation trade-in

Retiring point monitoring tools or a legacy NOC stack to standardize on OpsRamp qualifies for HPE refresh and trade-in credit that can offset first-year subscription cost.

Where it fits

Consolidating monitoring tools across clouds and vendors into one console instead of stitching point tools together
Cutting alert fatigue so on-call teams act on what actually matters instead of triaging duplicates
Observing AI agent and LLM token consumption and cost across multi-vendor AI factories as agentic workloads scale
Reducing MTTD and MTTR with AI-driven event correlation and business service mapping
Extending network performance monitoring across multi-vendor switching, routing, and security infrastructure
Meeting model-governance or data-residency requirements with a bring-your-own-LLM operations assistant
Automating patching, restarts, and routine remediation to reclaim engineering hours

Frequently asked

What is HPE OpsRamp?

HPE OpsRamp is a SaaS AIOps and observability platform, part of HPE GreenLake and CloudOps Software, that unifies monitoring across on-prem, multi-cloud, and multi-vendor infrastructure in one control plane. It ingests metrics, logs, events, and traces through native OpenTelemetry and eBPF, correlates them with AI, and automates routine remediation so IT operations teams see fewer, more actionable alerts.

What is new in OpsRamp for 2026?

At HPE Discover in June 2026, HPE extended Operations Copilot inside GreenLake Intelligence to observe AI agents and LLMs directly: tracking utilization, governing token-based consumption, and surfacing operational cost across agents and multi-vendor AI factories. HPE also announced a multi-year ServiceNow integration to connect OpsRamp's observability data to autonomous service delivery workflows, rolling out across 2026 and 2027.

How much can OpsRamp reduce alert noise and MTTR?

HPE states OpsRamp can cut alert noise by up to 90% and reduce mean time to detect and mean time to resolve by up to 50%, achieved through AI-driven event correlation, service maps, and automated remediation that gets teams to root cause faster instead of triaging duplicate alerts by hand.

Does OpsRamp only monitor HPE infrastructure?

No. OpsRamp is explicitly built for multi-vendor, multi-cloud environments. Its 3,000+ integration catalog covers networking gear from Arista, Broadcom, Cisco, Juniper, and Palo Alto Networks alongside HPE and Aruba, plus AWS, Azure, and Google Cloud, so one console covers a genuinely mixed estate.

What is the difference between OpsRamp Operations Copilot and OpsPilot?

They are the same GenAI assistant referenced under two names: HPE markets it as Operations Copilot, while OpsRamp's own product documentation calls it OpsPilot. It answers natural-language operator questions, generates dashboards on the fly, and now extends to observing AI agents and LLM token consumption as part of the June 2026 GreenLake Intelligence updates.

Can we use our own AI model with OpsRamp instead of HPE's default?

Yes. OpsRamp's Bring Your Own LLM/Key feature lets you connect its AI assistant to an enterprise-managed model through Google Vertex AI, AWS Bedrock, Azure Foundry, or OpenAI's direct API, with Standard and Advanced tiers that route requests by complexity. This matters for organizations with model governance or data residency requirements that rule out a vendor-default LLM.

What is the difference between OpsRamp and Morpheus?

OpsRamp is the observability and AIOps layer: it monitors health, correlates events, and automates remediation across the estate. Morpheus is the hybrid cloud control plane: it provisions and governs the VMs, containers, and workloads themselves, and now includes Morpheus Central for cross-deployment visibility. Both sit inside HPE CloudOps Software and both integrate with HPE Zerto for resilience, so many customers run them together rather than choosing one.

Has OpsRamp been independently validated?

IDC named HPE OpsRamp Software a Major Player in the IDC MarketScape: Worldwide Observability Platforms 2025 Vendor Assessment, citing its zero-touch onboarding, YAML-driven configuration, broad integration catalog, and a SaaS platform IDC says processes billions of metric samples daily and terabytes of data per customer.

How does Uniqcli help with HPE OpsRamp procurement and deployment?

As an authorized HPE partner, Uniqcli quotes OpsRamp via GPC direct, SAP, FAR-based purchase orders, or GSA eBuy for TAA-compliant federal buys, or through standard GreenLake commercial terms for SLED, healthcare, and enterprise accounts. We also help integrate existing monitoring and ITSM tools, tune event correlation, and configure BYO-LLM where model governance requires it. Start a quote at /quote or build a full estate on /bom.

Works with

OpsRamp is the observability layer of HPE CloudOps Software, and it is designed to sit across an estate rather than replace it, correlating signal from HPE and third-party infrastructure alike before handing remediation to automation or to Morpheus for provisioning changes.

Build your HPE bill of materials.

Send us the requirement, the project, or an existing quote to beat. We come back with a validated, TAA-compliant HPE configuration and a real price, often below list.

connect [at] getuniqcli.com · Chicago, IL