HPE Proactive Care

HPE Proactive Care - Extended Warranty - 5 Year - Warranty - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Physical, Electronic (part number H8QM1E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance.

HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.* The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

• Offers extensive protection against the unexpected repair/replacement costs • Features parts replacement service for dependable efficiency with peace of mind • On-site support guarantees quick solutions with on-site availability of experts • Physical service sub type for better reliability and ensure maximum productivity • Parts and labor service characteristics help minimize inventory costs with maximum dependability

Key specifications: Service Main Type: Maintenance · Service Sub Type: Physical, Electronic · Service Characteristic: Parts & Labor · Service Response Time: 4 Hour - Parts and Labor - Availability: 24x7 · Product Supported: HPE ProLiant DL360 Gen10 Servers: https://ssc.hpe.com/portal/site/ssc/?action=findProductsByFamily&productFamilyCode=19803 867958-B21 867959-B21 867959R-B21 867960-B21 867960R-B21 867961-291 867961-AA1 867961-B21 867961R-B21 867962-291 867962-AA1 867962-B21 867963-291 867963-AA1 867963-B21 867963R-B21 867964-291 867964-AA1 867964-B21 867964R-B21 · Provided Support: Parts Replacement, Repair, New Releases Update, Web Knowledge Base Access, Remote Diagnosis, Phone Support · Service Description: 24x7x4 Hour · Service Duration: 5 Year.

GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.