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HPE

HPE Proactive Care

Services & Support

HPE Proactive Care

HPE Proactive Care - Extended Warranty - 5 Year - Warranty - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Electronic and Physical

Mfr #: HM2H2E
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GPC-payable · TAA-compliant configuration on request · usually back within one business day.

Detailed quote
Product Type
Warranty
Provided Support
Repair
Provided Support
Parts Replacement
Provided Support
Phone Support
Provided Support
New Releases Update
Provided Support
Web Knowledge Base Access
Provided Support
Remote Diagnosis
Provided Support
Web Support

Overview

HPE Proactive Care - Extended Warranty - 5 Year - Warranty - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Electronic and Physical (part number HM2H2E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance.

Overview HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. Benefits Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish

• Protects from breakdown after the manufacturer?s warranty expires • Repair service included to resolve your problems • On-site support helps you?limit any downtime to the absolute minimum • Electronic and Physical service sub type for better reliability and ensure maximum productivity • Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity

Key specifications: Service Main Type: Maintenance · Service Sub Type: Electronic and Physical · Service Characteristic: Parts & Labor · Service Response Time: 4 Hour - Hardware Support · Provided Support: Repair, Parts Replacement, Phone Support, New Releases Update, Web Knowledge Base Access, Remote Diagnosis, Web Support, Technical Account Manager · Service Description: 24x7x4 Hour · Service Duration: 5 Year · Service Location: On-site.

GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.

Tech specs

Service Information
Service Main Type
Maintenance
Service Sub Type
Electronic and Physical
Service Characteristic
Parts & Labor
Service Response Time
4 Hour - Hardware Support
Provided Support
Repair, Parts Replacement, Phone Support, New Releases Update, Web Knowledge Base Access, Remote Diagnosis, Web Support, Technical Account Manager
Service Description
24x7x4 Hour
Service Duration
5 Year
Service Location
On-site
General Information
Product Type
Warranty
Service Name
Proactive Care - Extended Warranty

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We’ll confirm configuration, TAA compliance, and price for this item.

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