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HPE Proactive Care

Services & Support

HPE Proactive Care

HPE Proactive Care - 3 Year - Warranty - 24 x 7 x Next Business Day - On-site - Maintenance - Labor - Electronic, Physical

Mfr #: H8QE4E
$1,543Save $179.81 (12%)
$1,363.19

● In stockFree US shipping3-day delivery30-day returns

Advertised price · GPC-payable · TAA-compliant configurations available.

Product Type
Warranty
Provided Support
Remote Technical Support
Provided Support
Repair
Provided Support
Technical Account Manager
Provided Support
Firmware Updates
Provided Support
Hardware Support
Provided Support
Parts Replacement
Service Duration
3 Year

Overview

HPE Proactive Care - 3 Year - Warranty - 24 x 7 x Next Business Day - On-site - Maintenance - Labor - Electronic, Physical (part number H8QE4E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance.

HPE Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HPE employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HPE specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity. The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

• Protects from breakdown after the manufacturers warranty expires • Features remote technical support service for dependable efficiency with peace of mind • On-site support guarantees quick solutions with on-site availability of experts • Electronic service sub type for your convenience and ease of operation • Labor service characteristics for your convenience and ease of operation

Key specifications: Service Main Type: Maintenance · Service Sub Type: Electronic, Physical · Service Characteristic: Labor · Service Response Time: Next Business Day - Hardware Support · Product Supported: HPE ProLiant DL360 Gen10 Server · Provided Support: Remote Technical Support, Repair, Technical Account Manager, Firmware Updates, Hardware Support, Parts Replacement · Service Description: 24x7xNext Business Day · Service Duration: 3 Year.

GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.

Tech specs

Service Information
Service Main Type
Maintenance
Service Sub Type
Electronic, Physical
Service Characteristic
Labor
Service Response Time
Next Business Day - Hardware Support
Product Supported
HPE ProLiant DL360 Gen10 Server
Provided Support
Remote Technical Support, Repair, Technical Account Manager, Firmware Updates, Hardware Support, Parts Replacement
Service Description
24x7xNext Business Day
Service Duration
3 Year
Service Location
On-site
General Information
Product Type
Warranty
Service Name
Proactive Care

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