HPE Proactive Care

HPE Proactive Care - Extended Warranty - 3 Year - Warranty - 9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor - Physical, Electronic (part number H8QP1E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance.

HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.* The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

• Protects from breakdown after the manufacturers warranty expires • Features remote diagnosis service that helps you handle any mishaps • On-site service location for better reliability and ensure maximum productivity • Physical service sub type for better reliability and ensure maximum productivity • Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity

Key specifications: Service Main Type: Maintenance · Service Sub Type: Physical, Electronic · Service Characteristic: Parts & Labor · Service Response Time: Next Business Day - Parts and Labor - Availability: 9x5 · Product Supported: HPE ProLiant: DL380 Gen10 DL385 Gen10 · Provided Support: Remote Diagnosis, New Releases Update, Phone Support, Parts Replacement, Repair, Web Knowledge Base Access · Service Description: 9x5xNext Business Day · Service Duration: 3 Year.

GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.