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HPE

HPE Proactive Care

Services & Support

HPE Proactive Care

HPE Proactive Care - 3 Year - Warranty - 24 x 7 x 6 Hour - On-site - Maintenance - Labor - Electronic, Physical

Mfr #: HH6A0E
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GPC-payable · TAA-compliant configuration on request · usually back within one business day.

Detailed quote
Product Type
Warranty
Provided Support
Repair
Provided Support
Phone Support
Provided Support
Software Support
Provided Support
Technical Account Manager
Service Duration
3 Year
Service Type
Maintenance
Service Location
On-site

Overview

HPE Proactive Care - 3 Year - Warranty - 24 x 7 x 6 Hour - On-site - Maintenance - Labor - Electronic, Physical (part number HH6A0E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance.

Overview HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. Benefits Recommendations for firmware version and software patching on supported products to help prevent problems. Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices. Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology.

• Offers extensive protection against the unexpected repair/replacement costs • Features repair service for dependable efficiency with peace of mind • On-site support helps you?limit any downtime to the absolute minimum • Physical service sub type offers increased productivity with a hands-on approach to getting projects done on a timely basis • Labor service characteristics for better usability and increased efficiency

Key specifications: Service Main Type: Maintenance · Service Sub Type: Electronic, Physical · Service Characteristic: Labor · Service Response Time: 6 Hour - Call-to-Repair · Provided Support: Repair, Phone Support, Software Support, Technical Account Manager · Service Description: 24x7x6 Hour · Service Duration: 3 Year · Service Location: On-site.

GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.

Tech specs

Service Information
Service Main Type
Maintenance
Service Sub Type
Electronic, Physical
Service Characteristic
Labor
Service Response Time
6 Hour - Call-to-Repair
Provided Support
Repair, Phone Support, Software Support, Technical Account Manager
Service Description
24x7x6 Hour
Service Duration
3 Year
Service Location
On-site
General Information
Product Type
Warranty
Service Name
Proactive Care

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We’ll confirm configuration, TAA compliance, and price for this item.

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