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HPE Proactive Care

Services & Support

HPE Proactive Care

HPE Proactive Care - 3 Year - Warranty - 24 x 7 x 6 Hour - On-site - Maintenance - Labor - Electronic, Physical

Mfr #: HH5L5E
$5,342Save $622.5 (12%)
$4,719.5

● In stockFree US shipping3-day delivery30-day returns

Advertised price · GPC-payable · TAA-compliant configurations available.

Product Type
Warranty
Provided Support
Repair
Provided Support
Phone Support
Provided Support
Software Support
Provided Support
Technical Account Manager
Service Duration
3 Year
Service Type
Maintenance
Service Location
On-site

Overview

HPE Proactive Care - 3 Year - Warranty - 24 x 7 x 6 Hour - On-site - Maintenance - Labor - Electronic, Physical (part number HH5L5E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance.

Overview HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. Benefits Recommendations for firmware version and software patching on supported products to help prevent problems. Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices. Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology.

• Helps you make an intelligent investment decision regarding the future of your equipment • Features repair service that helps you handle any mishaps • Get valuable support at your doorstep without traveling one bit • Electronic service sub type for your convenience and ease of operation • Labor service characteristics for better usability and increased efficiency

Key specifications: Service Main Type: Maintenance · Service Sub Type: Electronic, Physical · Service Characteristic: Labor · Service Response Time: 6 Hour - Call-to-Repair · Provided Support: Repair, Phone Support, Software Support, Technical Account Manager · Service Description: 24x7x6 Hour · Service Duration: 3 Year · Service Location: On-site.

GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.

Tech specs

Service Information
Service Main Type
Maintenance
Service Sub Type
Electronic, Physical
Service Characteristic
Labor
Service Response Time
6 Hour - Call-to-Repair
Provided Support
Repair, Phone Support, Software Support, Technical Account Manager
Service Description
24x7x6 Hour
Service Duration
3 Year
Service Location
On-site
General Information
Product Type
Warranty
Service Name
Proactive Care

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