HPE Proactive Care

HPE Proactive Care - 3 Year - Warranty - 24 x 7 x 4 Hour - On-site - Maintenance - Labor - Physical, Electronic (part number HC5Q2E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance.

HPE Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HPE employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HPE specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity. The service includes onsite hardware repair if it is required to resolve the issue.

• Enhance the value of your equipment by purchasing extended warranty • Repair service included to resolve your problems • On-site support helps you?limit any downtime to the absolute minimum • Physical service sub type brings work stability and expertise to ensure maximum reliability and efficiency • Labor service characteristics for your convenience and ease of operation

Key specifications: Service Main Type: Maintenance · Service Sub Type: Physical, Electronic · Service Characteristic: Labor · Service Response Time: 4 Hour - HW Onsite · Provided Support: Repair, Phone Support, Remote Technical Support, Escalation Support, Technical Account Manager · Service Description: 24x7x4 Hour · Service Duration: 3 Year · Service Location: On-site.

GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.