HPE Pointnext Tech Care Essential Service with Defective Media Retention

HPE Pointnext Tech Care Essential Service with Defective Media Retention - Extended Warranty - 3 Year - Warranty - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor (part number HV6X8E) is supplied by Uniqcli, an authorized HPE partner, in the HPE Services category. Service Main Type: Maintenance.

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload and avoids the Customer spending time answering sometimes unnecessary triage or entitlement questions. HPE Tech Care goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product. HPE Support Center provides an enhanced and personalized digital experience that helps Customers manage their assets by recognizing the various products installed in the Customer's environment and how these products interact with each other. New self-service tools allow Customers to perform certain activities without having to open a support incident, as well as providing a portal of curated knowledge resources. HPE Tech Care provides access to HPE resources who will help drive operational excellence and performance optimization from edge to cloud.

• Warranty offers a reliable, convenient problem-solving solution • Features repair service for dependable efficiency with peace of mind • Get valuable support at your doorstep without traveling one bit • Parts and labor service characteristics help minimize inventory costs with maximum dependability • 4 Hour - Parts and Labor service response time for your convenience with maximum efficiency

Key specifications: Service Main Type: Maintenance · Service Characteristic: Parts & Labor · Service Response Time: 4 Hour - Parts and Labor · Product Supported: HPE DL20 Gen10 · Provided Support: Repair, Phone Support, Parts Replacement, Defective Media Retention, Remote Diagnosis, New Releases Update, Web Knowledge Base Access · Service Description: 24x7x4 Hour · Service Duration: 3 Year · Service Location: On-site.

GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.