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HPE

HPE Pointnext Tech Care Critical Service with Defective Media Retention

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HPE Pointnext Tech Care Critical Service with Defective Media Retention

HPE Pointnext Tech Care Critical Service with Defective Media Retention - Extended Service - 5 Year - Service - 24 x 7 x 6 Hour - On-site - Maintenance - Parts & Labor

Mfr #: H40XME
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GPC-payable · TAA-compliant configuration on request · usually back within one business day.

Detailed quote
Product Type
Service
Provided Support
Defective Media Retention
Provided Support
New Releases Update
Provided Support
Parts Replacement
Provided Support
Phone Support
Provided Support
Remote Diagnosis
Provided Support
Remote Monitoring
Provided Support
Repair

Overview

HPE Pointnext Tech Care Critical Service with Defective Media Retention - Extended Service - 5 Year - Service - 24 x 7 x 6 Hour - On-site - Maintenance - Parts & Labor (part number H40XME) is supplied by Uniqcli, an authorized HPE partner, in the HPE Services category. Service Main Type: Maintenance.

HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions. HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.

• Gives you complete peace of mind and confidence in your results • Defective Media Retention service included to resolve your problems • Get valuable support at your doorstep without traveling one bit • Parts and labor service characteristics allow reliable maintenance with added usability • 6 Hour - Repair service response time for better accommodation with maximum reliability

Key specifications: Service Main Type: Maintenance · Service Characteristic: Parts & Labor · Service Response Time: 6 Hour - Repair · Provided Support: Defective Media Retention, New Releases Update, Parts Replacement, Phone Support, Remote Diagnosis, Remote Monitoring, Repair, Web Knowledge Base Access · Service Description: 24x7x6 Hour · Service Duration: 5 Year · Service Location: On-site · Product Type: Service.

GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.

Tech specs

Service Information
Service Main Type
Maintenance
Service Characteristic
Parts & Labor
Service Response Time
6 Hour - Repair
Provided Support
Defective Media Retention, New Releases Update, Parts Replacement, Phone Support, Remote Diagnosis, Remote Monitoring, Repair, Web Knowledge Base Access
Service Description
24x7x6 Hour
Service Duration
5 Year
Service Location
On-site
General Information
Product Type
Service
Service Name
Pointnext Tech Care Critical Service with Defective Media Retention - Extended Service

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We’ll confirm configuration, TAA compliance, and price for this item.

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