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HPE

HPE Pointnext Tech Care Critical

Services & Support

HPE Pointnext Tech Care Critical

HPE Pointnext Tech Care Critical - Post Warranty - 2 Year - Warranty - 24 x 7 x 6 Hour - On-site - Maintenance - Parts & Labor

Mfr #: H97W1PE
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GPC-payable · TAA-compliant configuration on request · usually back within one business day.

Detailed quote
Product Type
Warranty
Provided Support
Knowledge Base Access
Provided Support
New Releases Update
Provided Support
Outage Management
Provided Support
Parts Replacement
Provided Support
Phone Support
Provided Support
Remote Diagnosis
Provided Support
Repair

Overview

HPE Pointnext Tech Care Critical - Post Warranty - 2 Year - Warranty - 24 x 7 x 6 Hour - On-site - Maintenance - Parts & Labor (part number H97W1PE) is supplied by Uniqcli, an authorized HPE partner, in the HPE Services category. Service Main Type: Maintenance.

HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions. HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.

• Helps you make an intelligent investment decision regarding the future of your equipment • Features knowledge base access service for dependable efficiency with peace of mind • On-site support helps youlimit any downtime to the absolute minimum • Parts and labor service characteristics help minimize inventory costs with maximum dependability • 6 Hour - Repair service response time for timely completion with increased dependability

Key specifications: Service Main Type: Maintenance · Service Characteristic: Parts & Labor · Service Response Time: 6 Hour - Repair · Product Supported: HPE SN2010M 25GbE 18SFP28 4QSFP28 Switch · Provided Support: Knowledge Base Access, New Releases Update, Outage Management, Parts Replacement, Phone Support, Remote Diagnosis, Repair, Visual Remote Guidance, Web Support · Service Description: 24x7x6 Hour · Service Duration: 2 Year · Service Location: On-site.

GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.

Tech specs

Service Information
Service Main Type
Maintenance
Service Characteristic
Parts & Labor
Service Response Time
6 Hour - Repair
Product Supported
HPE SN2010M 25GbE 18SFP28 4QSFP28 Switch
Provided Support
Knowledge Base Access, New Releases Update, Outage Management, Parts Replacement, Phone Support, Remote Diagnosis, Repair, Visual Remote Guidance, Web Support
Service Description
24x7x6 Hour
Service Duration
2 Year
Service Location
On-site
General Information
Product Type
Warranty
Service Name
Pointnext Tech Care Critical - Post Warranty

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We’ll confirm configuration, TAA compliance, and price for this item.

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