HPE Foundational Care

HPE Foundational Care - Call To Repair - 5 Year - Warranty - 24 x 7 x 6 Hour - On-site - Maintenance - Labor (part number H85P4E) is supplied by Uniqcli, an authorized HPE partner, in the HPE Services category. Service Main Type: Maintenance.

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Updates for selected HPE-supported third-party software products are included, as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs. HPE Foundation Care service-level options: The HPE Foundation Care options noted in the following are product dependent. HPE will provide the hardware support features for covered hardware products and the software support features for covered software products. Hardware support coverage windows and response times will apply to covered hardware products, and software support coverage windows and response times will apply to covered software products. All coverage windows are subject to local availability. Product eligibility may vary. Contact a local HPE sales office for detailed information on service availability and product eligibility. Regardless of your coverage window, incidents with covered hardware or software can be reported to HPE via telephone or web portal, as locally available, or as an automated equipment reporting event via the HPE electronic remote support solution 24 hours a day, 7 days a week. For products covered by Foundation Care, HPE offers three distinct service levels: HPE Foundation Care NBD Service HPE Foundation Care 24x7 Service HPE Foundation Care CTR Service

• Helps you make an intelligent investment decision regarding the future of your equipment • Comprehensive Defective Material Retention service included to resolve your problems • On-site support guarantees quick solutions with on-site availability of experts • Labor service characteristics for better usability and increased efficiency • 6 Hour - repair service response time for your convenience with maximum efficiency

Key specifications: Service Main Type: Maintenance · Service Characteristic: Labor · Service Response Time: 6 Hour - repair · Product Supported: HPe 5960 24p SVC Switch · Provided Support: Comprehensive Defective Material Retention, Phone Support, Hardware Support, Repair · Service Description: 24x7x6 Hour · Service Duration: 5 Year · Service Location: On-site.

GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.