HPE Foundation Care

HPE Foundation Care - Post Warranty - 1 Year - Warranty - 9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor - Physical, Electronic (part number HA6H8PE) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance.

Overview HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Benefits HPE Foundation Care 24x7 Service Features Remote problem diagnosis and support On-site hardware support Replacement parts and materials Firmware updates for selected products Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products

• Offers extensive protection against the unexpected repair/replacement costs • Features remote diagnosis service that helps you handle any mishaps • On-site support provides fast and easy approach to solve the issues • Electronic service sub type provides enhanced client service through greater flexibility with added cost-efficiency • Parts and labor service characteristics help minimize inventory costs with maximum dependability

Key specifications: Service Main Type: Maintenance · Service Sub Type: Physical, Electronic · Service Characteristic: Parts & Labor · Service Response Time: Next Business Day - Hardware Onsite · Product Supported: HPE StoreOnce 3100 8TB BU Systems: BB913A BB913A#B8X BB913AR · Provided Support: Remote Diagnosis, Defective Media Retention, New Releases Update, Phone Support, Parts Replacement, Repair, Web Knowledge Base Access, Software Support, Firmware Updates, Collaborative Call Management · Service Description: 9x5xNext Business Day · Service Duration: 1 Year.

GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.