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HPE

HPE Foundation Care

Services & Support

HPE Foundation Care

HPE Foundation Care - Extended Warranty - 5 Year - Warranty - 9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor - Physical, Electronic

Mfr #: HC8Q2E
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GPC-payable · TAA-compliant configuration on request · usually back within one business day.

Detailed quote
Product Type
Warranty
Provided Support
Remote Diagnosis
Provided Support
Phone Support
Provided Support
New Releases Update
Provided Support
Web Knowledge Base Access
Provided Support
Parts Replacement
Provided Support
Repair
Service Duration
5 Year

Overview

HPE Foundation Care - Extended Warranty - 5 Year - Warranty - 9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor - Physical, Electronic (part number HC8Q2E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance.

Overview HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Benefits HPE Foundation Care 24x7 Service Features Remote problem diagnosis and support On-site hardware support Replacement parts and materials Firmware updates for selected products Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products

• Warranty offers a dependable assurance solution with maximum productivity • Features remote diagnosis service for dependable efficiency with peace of mind • On-site service location for your convenience and ease of operation • Physical service sub type offers great flexibility in scheduling work hours, locations and assignments with maximum dependability • Parts and labor service characteristics help minimize inventory costs with maximum dependability

Key specifications: Service Main Type: Maintenance · Service Sub Type: Physical, Electronic · Service Characteristic: Parts & Labor · Service Response Time: Next Business Day - Parts and labor, 2 Hour - Phone Support · Provided Support: Remote Diagnosis, Phone Support, New Releases Update, Web Knowledge Base Access, Parts Replacement, Repair · Service Description: 9x5xNext Business Day · Service Duration: 5 Year · Service Location: On-site.

GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.

Tech specs

Service Information
Service Main Type
Maintenance
Service Sub Type
Physical, Electronic
Service Characteristic
Parts & Labor
Service Response Time
Next Business Day - Parts and labor, 2 Hour - Phone Support
Provided Support
Remote Diagnosis, Phone Support, New Releases Update, Web Knowledge Base Access, Parts Replacement, Repair
Service Description
9x5xNext Business Day
Service Duration
5 Year
Service Location
On-site
General Information
Product Type
Warranty
Service Name
Foundation Care - Extended Warranty

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We’ll confirm configuration, TAA compliance, and price for this item.

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