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HPE Foundation Care

Services & Support

HPE Foundation Care

HPE Foundation Care - Extended Service - 1 Year - Service - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor

Mfr #: H68R9E
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GPC-payable · TAA-compliant configuration on request · usually back within one business day.

Detailed quote
Product Type
Service
Provided Support
New Releases Update
Provided Support
Parts Replacement
Provided Support
Phone Support
Provided Support
Remote Diagnosis
Provided Support
Repair
Provided Support
Web Knowledge Base Access
Service Duration
1 Year

Overview

HPE Foundation Care - Extended Service - 1 Year - Service - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor (part number H68R9E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Product Supported: HPE S0S35A.

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Updates for selected HPE-supported third-party software products are included, as they are made available from the original software manufacturer.

• Keeps your system optimally maintained with a predictable total cost of ownership • Features new releases update service for dependable efficiency with peace of mind • Get valuable support at your doorstep without traveling one bit • Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity • 4 Hour - Parts and Labor service response time for your convenience with maximum efficiency

Key specifications: Product Supported: HPE S0S35A · Provided Support: New Releases Update, Parts Replacement, Phone Support, Remote Diagnosis, Repair, Web Knowledge Base Access · Service Description: 24x7x4 Hour · Service Duration: 1 Year · Service Location: On-site · Service Main Type: Maintenance · Service Characteristic: Parts & Labor · Service Response Time: 4 Hour - Parts and Labor.

GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.

Tech specs

Service Information
Product Supported
HPE S0S35A
Provided Support
New Releases Update, Parts Replacement, Phone Support, Remote Diagnosis, Repair, Web Knowledge Base Access
Service Description
24x7x4 Hour
Service Duration
1 Year
Service Location
On-site
Service Main Type
Maintenance
Service Characteristic
Parts & Labor
Service Response Time
4 Hour - Parts and Labor
General Information
Product Type
Service
Service Name
Foundation Care - Extended Service

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