HPE Foundation Care CTR

HPE Foundation Care CTR - Service - On-site - Maintenance - Parts & Labor (part number H7J36AC) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance.

Onsite hardware support 24 hours (24x7) - Service is available 24 hours per day, 7 days per week, including HPE holidays. All coverage windows are subject to local availability. 6-hour call-to-repair time Repair completed within 6 coverage hours (please see Table C for HPE Travel Zone details). For critical incidents (severity 1 and 2), Hewlett Packard Enterprise will use commercially reasonable efforts to return the covered hardware to operating condition within 6 hours after the call has been received and acknowledged by HPE.. Availability of response times is dependent on the proximity of the Customer site to an HPE-designated support hub, See Travel zone table for details. For noncritical incidents (severity 3 and 4) or at the Customer's request, Hewlett Packard Enterprise will work with the Customer to schedule an agreed-upon time for the remedial action to begin, and the call-to-repair time commitment will then start at that time. Enhanced parts inventory management (call-to-repair time commitment only). To support HPE call-to-repair time commitments, an inventory of critical replacement parts is maintained for Customers who have selected the call-to-repair option. This inventory is stored at an HPE-designated facility. These parts are managed to allow for increased inventory availability and are accessible to Hewlett Packard Enterprise authorized representatives responding to eligible calls. Software remote support response time: 24 hours (24x7): Service is available 24 hours per day, 7 days per week including HPE holidays. HEWLETT PACKARD ENTERPRISE 87 GS-35F-025DA Once a software problem is logged, an HPE Solution Center engineer will respond to the call within two hours

• Keeps your system optimally maintained with a predictable total cost of ownership • Features parts replacement service that helps you handle any mishaps • On-site support helps youlimit any downtime to the absolute minimum • Parts and labor service characteristics help minimize inventory costs with maximum dependability

Key specifications: Service Main Type: Maintenance · Service Characteristic: Parts & Labor · Provided Support: Parts Replacement, Repair · Service Location: On-site · Product Type: Service · Service Name: Foundation Care CTR.

GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.