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HPE Foundation Care

Services & Support

HPE Foundation Care

HPE Foundation Care - 5 Year - Warranty - 24 x 7 x 2 Hour - Technical - Electronic

Mfr #: HF3L8E
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GPC-payable · TAA-compliant configuration on request · usually back within one business day.

Detailed quote
Product Type
Warranty
Provided Support
Remote Diagnosis
Provided Support
Software Support
Provided Support
Phone Support
Provided Support
Collaborative Call Management
Provided Support
Remote Technical Support
Provided Support
Escalation Support
Provided Support
Online Support Tools Access

Overview

HPE Foundation Care - 5 Year - Warranty - 24 x 7 x 2 Hour - Technical - Electronic (part number HF3L8E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Technical.

Overview HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. Features Choice of Foundation Care service-level options Escalation management HPE electronic remote support solution Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products Access to electronic support information and services

• Offers extensive protection against the unexpected repair/replacement costs • Features remote diagnosis service that helps you handle any mishaps • Electronic service sub type makes it easier to categorize and track your concerns and tackle issues with maximum reliability • 2 Hour - SW Support service response time for your convenience with maximum efficiency • 5 Year service duration to ensure maximum dependability and accurate results

Key specifications: Service Main Type: Technical · Service Sub Type: Electronic · Service Response Time: 2 Hour - SW Support · Provided Support: Remote Diagnosis, Software Support, Phone Support, Collaborative Call Management, Remote Technical Support, Escalation Support, Online Support Tools Access · Service Description: 24x7x2 Hour · Service Duration: 5 Year · Product Type: Warranty · Service Name: Foundation Care.

GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.

Tech specs

Service Information
Service Main Type
Technical
Service Sub Type
Electronic
Service Response Time
2 Hour - SW Support
Provided Support
Remote Diagnosis, Software Support, Phone Support, Collaborative Call Management, Remote Technical Support, Escalation Support, Online Support Tools Access
Service Description
24x7x2 Hour
Service Duration
5 Year
General Information
Product Type
Warranty
Service Name
Foundation Care

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We’ll confirm configuration, TAA compliance, and price for this item.

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