HPE Foundation Care

HPE Foundation Care - 5 Year - Warranty - 24 x 7 x 2 Hour - On-site - Exchange - Parts - Electronic, Physical (part number H9XW3E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Exchange.

Overview Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs. HPE Foundation Care service-level options The HPE Foundation Care options noted below are product dependent. HPE will provide the hardware support features for covered hardware products and the software support features for covered software products. Hardware support coverage windows and response times will apply to covered hardware products, and software support coverage windows and response times will apply to covered software products. All coverage windows are subject to local availability. Product eligibility may vary. Contact a local HPE sales office for detailed information on service availability and product eligibility. Regardless of your coverage window, incidents with covered hardware or software can be reported to HPE via telephone or web portal, as locally available, or as an automated equipment reporting event via the HPE electronic remote support solution 24 hours a day, 7 days a week. For products covered by Foundation Care, HPE offers three distinct service levels: HPE Foundation Care NBD Service HPE Foundation Care 24x7 Service HPE Foundation Care CTR Service Benefits HPE Foundation Care 24x7 Service Features Remote problem diagnosis and support On-site hardware support Replacement parts and materials Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products

• Warranty offers a reliable, convenient problem-solving solution • Features software support service for dependable efficiency with peace of mind • Get valuable support at your doorstep without traveling one bit • Physical service sub type offers great flexibility in scheduling work hours, locations and assignments with maximum dependability • Parts service characteristics for your convenience and ease of operation

Key specifications: Service Main Type: Exchange · Service Sub Type: Electronic, Physical · Service Characteristic: Parts · Service Response Time: 2 Hour - SW Support · Provided Support: Software Support, Remote Diagnosis, Phone Support, Reporting, Collaborative Call Management, Parts Replacement, Remote Technical Support · Service Description: 24x7x2 Hour · Service Duration: 5 Year · Service Location: On-site.

GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.