HPE Foundation Care

HPE Foundation Care - 5 Year - Service - 24 x 7 x 2 Hour - Technical (part number H61E8E) is supplied by Uniqcli, an authorized HPE partner, in the HPE Services category. Service Main Type: Technical.

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Updates for selected HPE-supported third-party software products are included, as they are made available from the original software manufacturer.

• Keeps your system optimally maintained with a predictable total cost of ownership • Features email support service for dependable efficiency with peace of mind • 2 Hour - Phone Support service response time for timely completion with increased dependability • 5 Year service duration to ensure maximum productivity and deliver timely results

Key specifications: Service Main Type: Technical · Service Response Time: 2 Hour - Phone Support · Provided Support: Email Support, Fax-On-Demand, New Releases Update, Phone Support, Software Support, Web Knowledge Base Access · Service Description: 24x7x2 Hour · Service Duration: 5 Year · Product Type: Service · Service Name: Foundation Care.

GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.