HPE Foundation Care

HPE Foundation Care - 4 Year - Warranty - 9 x 5 x Next Business Day - On-site - Maintenance - Labor - Physical, Electronic (part number H8QR5E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance.

Overview HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. Features Choice of Foundation Care service-level options Escalation management HPE electronic remote support solution Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products Access to electronic support information and services

• Protects from breakdown after the manufacturers warranty expires • Remote Diagnosis service included to resolve your problems • On-site support provides fast and easy approach to solve the issues • Physical service sub type for better usability and increased efficiency • Labor service characteristics for your convenience and ease of operation

Key specifications: Service Main Type: Maintenance · Service Sub Type: Physical, Electronic · Service Characteristic: Labor · Service Response Time: Next Business Day - Hardware Support · Product Supported: HPE ProLiant DL380 Gen10 Server HPE ProLiant DL385 Gen10 Server · Provided Support: Remote Diagnosis, Software Support, Repair, Collaborative Call Management, Escalation Support, Online Support Tools Access, Phone Support · Service Description: 9x5xNext Business Day · Service Duration: 4 Year.

GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.