HPE Foundation Care

HPE Foundation Care - 3 Year - Warranty - 24 x 7 x 4 Hour - On-site - Maintenance - Labor - Physical, Electronic (part number HC2M0E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Provided Support: Remote Diagnosis, Software Support, Repair, Phone Support, Defective Media Retention, Collaborative Call Management, Escalation Support, Online Support Tools Access.

Overview HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. Features Choice of Foundation Care service-level options Escalation management HPE electronic remote support solution Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products Access to electronic support information and services

• Offers extensive protection against the unexpected repair/replacement costs • Features remote diagnosis service that helps you handle any mishaps • On-site support provides fast and easy approach to solve the issues • Electronic service sub type makes it easier to categorize and track your concerns and tackle issues with maximum reliability • Labor service characteristics for better usability and increased efficiency

Key specifications: Provided Support: Remote Diagnosis, Software Support, Repair, Phone Support, Defective Media Retention, Collaborative Call Management, Escalation Support, Online Support Tools Access · Service Main Type: Maintenance · Service Sub Type: Physical, Electronic · Service Characteristic: Labor · Service Response Time: 4 Hour - Repair · Service Description: 24x7x4 Hour · Service Duration: 3 Year · Service Location: On-site.

GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.