Juniper Premium Care

Juniper Premium Care - Service - 24 x 7 - Technical (part number SVC-PRMCARE-SUB) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the Juniper Services category. Service Main Type: Technical.

Juniper Networks® Services provides the support and assistance needed for managing the complexity of technology. The rich set of services helps keep your network at optimum readiness and able to evolve efficiently in response to your business demands. Juniper Premium Care provides you with strategic and personalized proactive service management with an efficient service delivery aligned to your objectives. Premium Care includes all the benefits of Juniper Advanced Care, plus much more. The service also includes a technical liaison, an assigned service advocate as a single point of contact (POC) for managing all your service-related issues or entitlements, and 24x7 Active Issue Management. Customers can call a dedicated phone number to receive faster support response times, expedited support, and priority access to Juniper senior support engineers. This ensures that issues and cases are handled promptly. Additional features include onboarding assistance, quarterly business reviews, a customer success plan, proactive account management, and customized reports. The cost-effective service enhances your networking expertise, anticipates problems before they occur, and reduces additional management tasks.

• Keeps your system optimally maintained with a predictable total cost of ownership • Features phone support service for dependable efficiency with peace of mind

Key specifications: Service Main Type: Technical · Product Supported: Juniper Software Subscriptions · Provided Support: Phone Support, Troubleshooting, Software Update, Software Upgrade, Knowledge Base Access, Remote Diagnosis, Configuration, Notification · Service Description: 24x7 · Product Type: Service · Service Name: Premium Care.

GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.