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HPE

HPE Proactive Care

Services & Support

HPE Proactive Care

HPE Proactive Care - 5 Year - Warranty - 24 x 7 x 4 Hour - On-site - Maintenance - Labor - Physical, Electronic

Mfr #: HH6G1E
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GPC-payable · TAA-compliant configuration on request · usually back within one business day.

Detailed quote
Product Type
Warranty
Provided Support
Repair
Provided Support
Phone Support
Provided Support
Remote Technical Support
Provided Support
Escalation Support
Provided Support
Technical Account Manager
Provided Support
Software Support
Service Duration
5 Year

Overview

HPE Proactive Care - 5 Year - Warranty - 24 x 7 x 4 Hour - On-site - Maintenance - Labor - Physical, Electronic (part number HH6G1E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Maintenance.

HPE Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HPE employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HPE specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity. The service includes onsite hardware repair if it is required to resolve the issue.

• Offers extensive protection against the unexpected repair/replacement costs • Features repair service for dependable efficiency with peace of mind • On-site support provides fast and easy approach to solve the issues • Electronic service sub type provides you with an alternative communication channel to ensure maximum dependability • Labor service characteristics for better usability and increased efficiency

Key specifications: Service Main Type: Maintenance · Service Sub Type: Physical, Electronic · Service Characteristic: Labor · Service Response Time: 4 Hour - HW Onsite · Provided Support: Repair, Phone Support, Remote Technical Support, Escalation Support, Technical Account Manager, Software Support · Service Description: 24x7x4 Hour · Service Duration: 5 Year · Service Location: On-site.

GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.

Tech specs

Service Information
Service Main Type
Maintenance
Service Sub Type
Physical, Electronic
Service Characteristic
Labor
Service Response Time
4 Hour - HW Onsite
Provided Support
Repair, Phone Support, Remote Technical Support, Escalation Support, Technical Account Manager, Software Support
Service Description
24x7x4 Hour
Service Duration
5 Year
Service Location
On-site
General Information
Product Type
Warranty
Service Name
Proactive Care

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We’ll confirm configuration, TAA compliance, and price for this item.

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