
HPE Foundation Care Call-To-Repair
HPE Foundation Care Call-To-Repair
HPE Foundation Care Call-To-Repair - 5 Year - Warranty - 24 x 7 x 6 Hour - On-site - Technical
GPC-payable · TAA-compliant configuration on request · usually back within one business day.
- Product Type
- Warranty
- Provided Support
- Phone Support
- Service Duration
- 5 Year
- Service Type
- Technical
- Service Location
- On-site
Overview
HPE Foundation Care Call-To-Repair - 5 Year - Warranty - 24 x 7 x 6 Hour - On-site - Technical (part number HK5D9E) is supplied by Uniqcli, an authorized HPE & Juniper partner, in the HPE Services category. Service Main Type: Technical.
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs. HPE Foundation Care service-level options The HPE Foundation Care options noted below are product dependent. HPE will provide the hardware support features for covered hardware products and the software support features for covered software products. Hardware support coverage windows and response times will apply to covered hardware products, and software support coverage windows and response times will apply to covered software products. All coverage windows are subject to local availability. Product eligibility may vary. Contact a local HPE sales office for detailed information on service availability and product eligibility. Regardless of your coverage window, incidents with covered hardware or software can be reported to HPE via telephone or web portal, as locally available, or as an automated equipment reporting event via the HPE electronic remote support solution 24 hours a day, 7 days a week. For products covered by Foundation Care, HPE offers three distinct service levels: " HPE Foundation Care NBD Service " HPE Foundation Care 24x7 Service " HPE Foundation Care CTR Service
• Protects from breakdown after the manufacturer?s warranty expires • Phone Support service included to resolve your problems • On-site support provides fast and easy approach to solve the issues • 6 Hour - Phone Support service response time for your convenience with maximum efficiency • 5 Year service duration to ensure maximum dependability and accurate results
Key specifications: Service Main Type: Technical · Service Response Time: 6 Hour - Phone Support · Product Supported: HPE Aruba 3810M 24SFP · Provided Support: Phone Support · Service Description: 24x7x6 Hour · Service Duration: 5 Year · Service Location: On-site · Product Type: Warranty.
GPC-payable, with SAP, FAR-based purchase orders, and GSA eBuy support. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Tech specs
Service Information
- Service Main Type
- Technical
- Service Response Time
- 6 Hour - Phone Support
- Product Supported
- HPE Aruba 3810M 24SFP
- Provided Support
- Phone Support
- Service Description
- 24x7x6 Hour
- Service Duration
- 5 Year
- Service Location
- On-site
General Information
- Product Type
- Warranty
- Service Name
- Foundation Care Call-To-Repair
Request a quote
We’ll confirm configuration, TAA compliance, and price for this item.
